25 Years of Experience
Direct Care Australia commenced in Adelaide twenty-five years ago. We have a solid reputation for delivering best practice aged care and disability support. We provide reliable support to the people throughout the metropolitan and greater Adelaide region, South-East Queensland and New South Wales.
Our Approach
We keep things real! We encourage people to maintain their independence, to build confidence in everyday activities, to stay connected with friends, loved ones and the community and to, ultimately, set goals that are right for them.
Our Mission
Quite simply, we want people to remain independent and to maintain and build on their physical, emotional and intellectual capacity to be able to continue to do what matters – live well and achieve their goals.
Our Vision
Our vision is for people to feel empowered at any stage of life to choose their supports, their goals and to be actively involved in the selection of their support team.
Tailored and Flexible
Services
Our Customers are our number one priority. We spend the time to understand your needs and preferences. As your needs change, we will work with you to ensure you receive the services and quality care you require.
Professional, Qualified Staff Who Truly Care
Our staff are big-hearted, knowledgeable and skilled. They undertake ongoing training and professional development to ensure the highest quality of care. You can trust that they are thoroughly referenced and criminal record checked and always carry photographic identification.
Support 24 hours a day, 7 days a week
We’re here to support you every day and night, including weekends and public holidays. Services can often be arranged within 24 hours and our flexibility means we can support you on an emergency or one-off basis. If you’d like a service ‘holiday’, we’re also flexible enough to put your services on hold until you are ready to continue. If you travel within Australia, your services can follow you at no extra cost. We will arrange for our local teams to seamlessly continue services. We offer our care and support services 24-hours a day, 7 days a week.
