How will an NDIS Personal Support Worker support me?

It is important that the support worker your NDIS funding provides is compassionate, experienced and caring but also someone that empowers you to be independent and feel included in the community. It can be tricky knowing exactly what you should expect from your support worker, especially if you have just been approved for NDIS eligibility, so we are here to help you and give you a better idea of what to expect.

The role of an NDIS Personal Support Worker

The key role of a support worker funded by the NDIS is to assist people living with disabilities where and when it is needed the most. A support workers key drive is to assist people with their goals and to increase their independence and confidence. This can be achieved in multiple ways, such as assisting with attending community activities, working on life skills and participating in hobbies – for example, attending a social club or art class.

A support worker can also benefit a person’s health and wellbeing, whether it is simply having a chat, doing some exercise or preparing a meal plan. Primarily, a support worker that is funded through an NDIS Registered Provider is to improve daily living for the person to assist them with becoming more independent, having a cleaner environment and learning new skills.

What you can expect of an NDIS Support Worker

The qualities you should come to expect of a support worker funded through the NDIS is one that is supportive, empathetic and committed to helping you. Through an NDIS Registered Provider, a support worker should have experience in assisting people who have disabilities or medical conditions and are there to provide companionship and emotional support. A support worker should, inherently, want to help you live your life to its fullest potential by assisting you with your goals.

What the NDIS Quality and Safeguards Commission means for support workers

Under the NDIS Quality and Safeguards Commission, support workers will need to understand and comply with the NDIS Code of Conduct. This document outlines the expected behaviour of workers, reportable incident requirements and any NDIS Registered Provider that is associated. The Code of Conduct promotes the safe and ethical delivery of services by setting out standards for both NDIS Registered Providers and support workers.

What is the NDIS Commission?

The NDIS Quality and Safeguards Commission is an independent government body that works to improve the quality of NDIS supports and services. It achieves this by strengthening the levels of skills and knowledge workers, providers and participates have across Australia.

Direct Care Australia are experts in NDIS supports and services, specialising in a range of NDIS funding supports and services in South Australia. If you need any further assistance, contact Sharon Miller or Cristina Bruno on 0410 620 170 or 1300 122 730 or via email at to discuss how we can support you to access supports or assistive technology.