Package
Level 1
You'll have 75% of the
package for services.
Level 2
You'll have 75% of the
package for services.
Level 3
You'll have 75% of the
package for services.
Level 4
You'll have 75% of the
package for services.
Care Plan Reviews
2.80 hours*
Of Care Per Week
12.17 hours*
Of Care Per Month
Annual Review
146.00 hours*
Of Care Per Year
4.90 hours*
Of Care Per Week
21.29 hours*
Of Care Per Month
255.50 hours*
Of Care Per Year
Annual Review
10.75 hours*
Of Care Per Week
46.71 hours*
Of Care Per Month
560.54 hours*
Of Care Per Year
6-Monthly Review
16.60 hours*
Of Care Per Week
72.13 hours*
Of Care Per Month
6-Monthly Review
865.57 hours*
Of Care Per Year
All Levels Include
Assistance to create personalised plan, Consumer Directed Care, Referral and linkages to other Services, 24-hour Emergency Support, Service Coordination during Business Hours, Qualified and Compliant Staff, Continuity of Staff (where possible), Family and Caregiver support, Advocacy for clients and caregivers. Personal Care, Home and Garden, and Domestic Services.
Basic Daily Fee
Negotiable
Negotiable
Negotiable
Negotiable
Care Management#
$29.00/week
$126.00/month
20% of package
$1,512.15/year
$49.00/week
$212.91/month
20% of package
$2,555.01/year
$99.00/week
$430.15/month
20% of package
$5,162.16/year
$139.00/week
$603.95/month
20% of package
$7,247.88/year
Package Management Fee
$22.00/week
$1,147.15/year
5% effective March 1st 2023
$95.59/month
$41.00/week
$2,137.86/year
5% effective March 1st 2023
$178.14/month
$95.00/week
$4,953.59/year
5% effective March 1st 2023
$412.77/month
$139.00/week
$7,247.88/year
5% effective March 1st 2023
$603.95/month
Mileage
$1.10 per km travelled with you and up to 30kms (depending on individual circumstances)
*Only charged should sufficient funds remain in the package #Subject to Fair Use Policy
ITF
As determined by Centrelink as to your contribution – will be invoiced monthly – to all package levels. All clients will receive a monthly statement.
Home Care Packages Rates Schedule
1st July 2023 — 30th June 2024
Personal Care, Domestic Services, Garden & Home Maintenance, and In-Home Respite
| Monday – Friday | 6am – 8pm | $72.50 per hour |
| 8pm – 10pm | $89.45 per hour | |
| 10pm – 6am | $92.20 per hour | |
| Saturday | Day & Night | $102.70 per hour |
| Sunday | $126.90 per hour | |
| Public Holidays | $145.00 per hour | |
| Passive Overnights | Available on request |
Nursing – Registered Nurse
Includes provision for report writing
| Monday – Friday | 6am – 8pm | $130.00 per 30 mins |
| $180.00 per hour | ||
| Telephone Consultation | $50.00 per 15 mins | |
| Kilometre Rate | $1.20 per km |
Wellbeing Support
Participation in a service route with a worker delegated by DCA
May include shower, medication or bedtime routes
| Monday – Friday | 6am – 8pm | $59.80 per 30min |
| Saturday | 8am – 8pm | $84.00 per 30min |
| Sunday | 8am – 8pm | $107.55 per 30min |
| Public Holidays | $125.00 per 30min |
Service Charges
- A minimum two-hour service fee is charged, unless otherwise specified
- After the second hour, services are charged in 15-minute increments
- Each hour of service is charged at the rate applicable for scheduled time of service
Other Charges
Package Management Fee – 5% of total package
| Level 1 | $19.75 per fortnight |
| Level 2 | $34.74 per fortnight |
| Level 3 | $75.60 per fortnight |
| Level 4 | $114.60 per fortnight |
Care Management
The 20% Case Management Fee is subject to Direct Care Australia’s Fair Use Guidelines which are outlined in the hours below and includes:
- Reviewing Home care agreement and care plan to ensure all services, including third-party, aligns with all other supports
- Partnering with care recipient and their family about all aspects of care provision
- Clinical governance
- Ensuring services are culturally safe
- Identifying and addressing risks to the care recipient’s safety, health and wellbeing
Monthly Statements
- Your Home Care Package Case Manager will confirm all in-home services and brokered services, such as gardening, allied health or meal services each month.
- A monthly statement will be sent to you and/or your nominated representative no later than 20th of each month.
Care Management Charge & Hours
Where a client exceeds their allocated number of case management hours for 3 months in a 12-month period, Direct Care Australia reserve the right to charge an additional 5% to the package.
- Level 1: $79.01 per fortnight & up to 1 hour of Care Management monthly
- Level 2: $138.95 per fortnight & up to 2 hours of Care Management monthly
- Level 3: $302.39 per fortnight & up to 4 hours of Care Management monthly
- Level 4: $458.41 per fortnight & up to 6 hours of Care Management monthly
Cancellation / Reschedule Fee
- There is no cancellation fee for services cancelled or rescheduled at least 7 days prior to the commencement of the scheduled shift.
- Where a shift is cancelled with less than 7 days’ notice and more than 48 hours notice, the shift will be charged at 50% the whole shift (min. 2 hours)
- Where a cancellation/deferral is made up to 48 hours before the scheduled commencement of the shift it will need to be paid for in full.
